A2. Non-Verbal to Verbal : (5 marks) (alternative to A1)Read the following web diagram and transform it into a paragraph. Give a suitable title :[Web diagram: the centre circle reads “Barriers to effective communication”; six circles around it read —…

Title : Barriers to Effective Communication

Effective communication is often blocked by several barriers. The first is language : difficult words, poor grammar or different mother tongues can confuse the listener. Noise — traffic, machinery or a poor microphone — drowns the message, while distance between the speaker and the listener weakens the message and the feedback. The listener’s own state of mind matters too. Discomfort with the topic makes a person hesitant to speak or ask questions, and lack of interest makes his attention wander. Finally, distraction — a mobile phone, another conversation or an untidy room — pulls the mind away from what is being said. A good communicator removes these barriers by using simple language, choosing a quiet place, standing close to the audience and making the topic interesting.