Communication

Answer: Communication is the process of exchanging information, ideas, messages or feelings between two or more persons so that they are understood.

The word comes from the Latin word ‘communis’, meaning common. Communication is a two-way process involving a sender, a message, a medium, a receiver and feedback. In business, communication services such as postal services, courier, telephone, mobile, e-mail and internet help firms contact suppliers, customers and banks quickly, and so are an important business service. Within management, communication is an essential part of directing.