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Answer: Yes, consumer organisations are voluntary bodies formed to protect consumers and their rights.

  • Consumer organisations (NGOs) such as Mumbai Grahak Panchayat and Consumer Guidance Society of India work for the protection of consumer interests.
  • They educate and create awareness among consumers about their rights and responsibilities through seminars, publications and campaigns.
  • They test the quality of products and publish results to guide consumers.
  • They help consumers file complaints and represent them before the District, State and National Commissions, and file public interest litigation.
  • They protest against unfair trade practices such as adulteration, hoarding, black marketing and false advertising, and give suggestions to the government on consumer policies.

Thus, the aim of consumer organisations is to protect the rights of the consumers.

Doubtly AI · 28 Oct 2026 AI-verified · Oct 2026 Report
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