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Answer: The statement is correct.

Along with rights, consumers have responsibilities so that they are not exploited and the market works fairly.

  1. Insist on cash memo / bill: A bill is proof of purchase and is needed to file a complaint.
  2. Check quality and standard marks: Consumers should buy goods with ISI, Agmark, FSSAI, Hallmark etc. and check the expiry date, price and weight.
  3. Read labels and follow instructions: They should read information on the label and use products as directed.
  4. File genuine complaints: They should complain against unfair trade practices or defective goods, and not make false complaints.
  5. Be aware of rights: They should know their rights and the redressal machinery.
  6. Avoid wasteful and harmful consumption: They should not encourage black marketing or hoarding, and should protect the environment.

Hence consumers have many responsibilities.

Doubtly AI · 29 Oct 2026 AI-generated · not yet verified Report
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