Answer: The statement is correct.
Along with rights, consumers have responsibilities so that they are not exploited and the market works fairly.
- Insist on cash memo / bill: A bill is proof of purchase and is needed to file a complaint.
- Check quality and standard marks: Consumers should buy goods with ISI, Agmark, FSSAI, Hallmark etc. and check the expiry date, price and weight.
- Read labels and follow instructions: They should read information on the label and use products as directed.
- File genuine complaints: They should complain against unfair trade practices or defective goods, and not make false complaints.
- Be aware of rights: They should know their rights and the redressal machinery.
- Avoid wasteful and harmful consumption: They should not encourage black marketing or hoarding, and should protect the environment.
Hence consumers have many responsibilities.