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Answer: Yes, consumer organisations and NGOs educate and protect consumers and represent their interests.

  • They create awareness among consumers about their rights and responsibilities through seminars, workshops, exhibitions and campaigns.
  • They publish magazines, booklets and reports with information on product quality, comparative testing and consumer laws.
  • They guide and help consumers in filing complaints before consumer commissions and may file complaints on their behalf.
  • They test products in laboratories and publish results, and expose unfair trade practices, adulteration and false advertising.
  • They represent consumers on government committees and press for better consumer protection laws.
  • They encourage consumers to insist on standardised products and proper bills.

Thus, consumer organisations and NGOs play an important role in consumer education.

Doubtly AI · 28 Oct 2026 AI-verified · Oct 2026 Report
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