You are Manisha , staying at 22 ,Kirti Nagar ,Delhi. You bought a mobile phone from “Mobile Villa” , Roop Nagar ,Delhi.

Question

You are Manisha , staying at 22 ,Kirti Nagar ,Delhi. You bought a mobile phone from “Mobile Villa” , Roop Nagar ,Delhi. The phone developed a problem within a few days of the purchase. Write a letter to Sales Manager of the showroom complaining about the defect and seeking immediate replacement.

Anonymous · Accepted Answer

22 , Kirti Nagar Delhi 15 December 2021 The Sales Manager Mobile Villa Roop Nagar Delhi Sir Subject : Complaint against defective mobile phone I bring to your kind notice that I bought NOKIA N73 mobile on 5th December 2010 vide receipt no.SE/099 from your showroom. The phone carries a guarantee of 2 years against any defect. I regret to inform that after one week of using it, problems started to appear. The flash of the camera is no longer working. Also, the display screen is getting blurred which makes it difficult for me to see the SMS messages clearly. Under the terms and conditions of the sale ,the phone carries a guarantee of two years towards any defect. You , are ,therefore requested to replace it at the earliest so that I would be spared from further inconvenience. Yours faithfully Manisha

Doubtly AI · Answer

Answer: A formal complaint letter with consistent dates, the defect described clearly and a request for immediate replacement. 22, Kirti Nagar Delhi 15 December 2021 The Sales Manager Mobile Villa Roop Nagar Delhi Subject: Complaint about a defective mobile phone and request for replacement Sir/Madam, I wish to bring to your notice that I bought a mobile phone from your showroom on 5 December 2021 (Bill No. 4521) for ₹15,000. The phone carries a one-year warranty. Within a few days of purchase, the phone started giving trouble. It switches off on its own, the battery drains within two to three hours, and the touch screen often does not respond. Since these defects appeared so soon, the phone seems to have a manufacturing fault. I request you to replace the phone with a new one at the earliest, as I depend on it for my daily work. Copies of the bill and the warranty card are enclosed. I hope you will take prompt action. Yours faithfully Manisha Enclosures: (1) Copy of the bill (2) Copy of the warranty card Points to remember: sender's address, date, receiver's designation and address, a clear subject, and the closing "Yours faithfully". Give purchase details (date, bill number), describe the defect, and state the request (replacement) clearly. Keep dates consistent: the defect appeared a few days after purchase.

You are Manisha , staying at 22 ,Kirti Nagar ,Delhi. You bought a mobile phone from “Mobile Villa” , Roop Nagar ,Delhi.

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