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Answer: Division of work, authority and responsibility, discipline, unity of command and unity of direction (any five of Fayol’s fourteen principles).

  1. Division of work: Work should be divided into small tasks and each task given to a person according to his ability. This leads to specialisation, speed and efficiency.
  2. Authority and responsibility: Authority is the right to give orders and responsibility is the obligation to perform. Both must go together and be balanced.
  3. Discipline: Employees must obey rules and orders and respect agreements; managers must be fair. Discipline is needed for smooth working.
  4. Unity of command: An employee should receive orders from only one superior. This avoids confusion and conflict.
  5. Unity of direction: Activities having the same objective should be under one head and one plan (‘one head, one plan’).
  6. Subordination of individual interest to general interest: The interest of the organisation must come before individual interest.
  7. Esprit de corps: Team spirit and harmony should be developed; union is strength.
Doubtly AI · 28 Oct 2026 AI-verified · Oct 2026 Report
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