District Commission

Answer: The District Consumer Disputes Redressal Commission is the lowest tier of the three-tier consumer dispute redressal machinery under the Consumer Protection Act, 2019, set up by the State Government in each district.

It consists of a President and at least two members. A consumer can file a complaint where the value of goods or services paid as consideration does not exceed ₹1 crore (as in the Act; the limit was later revised to ₹50 lakh by the 2021 rules). If the complaint is proved, it can order replacement, refund, removal of defects or compensation. An appeal against its order can be made to the State Commission within 45 days.