Explain any four rights of consumers.

Answer: Right to safety, right to be informed, right to choose and right to be heard (also right to seek redressal and right to consumer education).

1. Right to safety: The consumer has the right to be protected against goods and services which are hazardous to life, health and property, such as defective appliances or adulterated food. He should buy products with standard marks like ISI, Agmark or FSSAI.
2. Right to be informed: The consumer has the right to complete information about quality, quantity, price, ingredients, date of manufacture, expiry and method of use, so that he can make a proper choice and avoid unfair trade practices.
3. Right to choose: The consumer has the right to choose from a variety of goods and services at competitive prices. No seller can force him to buy a particular product.
4. Right to be heard: The consumer has the right to express his complaints and opinions, and to have them considered by the business and by the government at appropriate forums.
5. Right to seek redressal: The consumer can get relief such as replacement, refund or compensation against unfair trade practices or exploitation, through the consumer commissions.
6. Right to consumer education: The consumer has the right to acquire knowledge about his rights and the remedies available.