Consumer organisations and NGOs play an important role in consumer protection.

Answer: The statement is correct.

Consumer organisations and non-governmental organisations (NGOs) are voluntary bodies working to protect the interests of consumers.

1. Consumer education: They educate consumers about their rights and responsibilities through seminars, workshops, publications and media.
2. Filing complaints: They file complaints on behalf of consumers before the consumer commissions and give legal help.
3. Testing products: Some test the quality of products and publish comparative results to guide buyers.
4. Protests and awareness: They organise protests against unfair trade practices, adulteration and black marketing, and create public opinion.
5. Representation: They represent consumers in government committees and press for better consumer laws.

Since individual consumers are scattered and unorganised, these organisations give them collective strength. Hence they play an important role in consumer protection.