Fundamentals of Communication
- What are the postulates of communication, such as 'one cannot not communicate'? In one line Postulates are the basic, accepted truths about how communication always behaves, whatever the situation. Explained simply Imagi... 1
- What are the stages in the process of communication, from stimulus to feedback? In one line The communication process is the chain of steps through which an idea moves from the sender's mind to the receiver's understandi... 1
- What is the difference between written and spoken verbal communication, with merits and limitations? In one line Verbal communication uses words, either written (letters, e-mails, reports) or spoken (talks, calls, meetings), and each suits d... 1
- How are non-verbal cues perceived through the five senses: visual, auditory, tactile, olfactory and gustatory? In one line Non-verbal messages reach us through sight, hearing, touch, smell and taste, not only through words. Explained simply When you w... 1
- What is kinesics, and how does body language communicate meaning at the workplace? In one line Kinesics is the study of body language: facial expressions, eye contact, gestures, posture and appearance used to send messages... 1
- What is paralanguage, and how do tone, pitch, volume and pace change a message? In one line Paralanguage is the non-verbal part of the voice, meaning how something is said: tone, pitch, volume, rate, pauses and voice qua... 1
- What is proxemics, and what are Edward Hall's four zones of personal space? In one line Proxemics is the study of how people use physical space and distance to communicate relationships and comfort. Explained simply... 1
- How do time (chronemics) and silence act as non-verbal cues in professional communication? In one line Chronemics is the message sent by how we use time, and silence is the message sent by not speaking; both say a lot without words... 1
- What are mechanical and physical barriers to communication, and how can they be overcome? In one line Mechanical barriers come from faulty equipment or channels, and physical barriers come from the surroundings, such as noise, dis... 1
- What are semantic and linguistic barriers to communication, with examples from engineering workplaces? In one line Semantic and linguistic barriers arise when words, symbols or language itself cause the message to be misunderstood. Explained s... 1
- What are psychological barriers to communication, such as prejudice, emotions and poor attention? In one line Psychological barriers are mental and emotional states of the sender or receiver that distort or block a message. Explained simp... 1
- What are socio-cultural barriers to communication, and how do cultural differences cause misunderstanding? In one line Socio-cultural barriers arise when differences in culture, values, customs, religion, social status or gender roles make people... 1
- What are downward, upward and horizontal flows of formal communication in an organisation? In one line Formal communication follows the official chain of command and flows downward (superior to subordinate), upward (subordinate to... 1
- What is grapevine communication, what are its types, and what are its merits and demerits? In one line The grapevine is the informal, unofficial network through which information spreads by personal and social contact, regardless o... 1
- What is communication, and what are its main objectives in a professional setting? In one line Communication is the two-way process of sharing information, ideas and feelings through shared symbols so that the receiver unde... 1
- Explain Verbal Communication Method. Definition: Verbal communication is the method of conveying a message through words (language), either spoken or written. It is the most com... 1
- Identify types of communication barriers in the following communication situations As the workers doubted the manger's intentions, they couldn't talk to him frankly. A sudden power outage prevented a scheduled virtual class. Saavi's illegible handwri… SituationType of barrierReason 1. Workers doubt the manager's intentionsPsychological barrierDistrust, suspicion and fear (attitudes/emotion... 1
- Explain the Grapevine Communication Network. Definition: Grapevine is the informal communication network of an organisation. It arises from social relationships among employees and carr... 1
- Explain in brief any five postulates of communication. Postulates (axioms) of communication are basic, self-evident truths about how human communication works (based on Watzlawick's axioms). Any... 1
- Identify type/s of Communication Barriers in the following communication events. (1 Mark each) Payal accidently factory reset her android phone. She could not access her files and folders. Due to shyness and extreme fear, Shaan avoids any interaction… EventType of barrierReason (i) Factory reset of phone, files lostMechanical barrierFailure/defect in the device (medium/channel) blocks acce... 1
- Identify the organizational communication network in the following communication events. (1 Mark each) The Chief administrative officer issued a memo to all the administrative staff. The students submitted the required documents to the institute. All… EventNetworkReason (i) CAO's memo to administrative staffFormal – Downward communicationFlows from a superior to subordinates (orders, circu... 1
- State whether the following Statements are true or false. (1 Mark each) Non-Verbal Communication is ambiguous in nature. No feedback is also feedback. Haptics is science of studying how people perceive and use space in communication acts. Physical di… True – the same gesture or expression can be interpreted differently by different people and cultures. True – silence or no response itself... 1
- Match the following: Flow ChartPrinciple of writing CourtesyReading Comprehension Method OlfactoryGraphic organizer (GO) Resistance to changeSense of smell SkimmingCommunication barrier Column AColumn B Flow ChartGraphic organizer (GO) CourtesyPrinciple of writing (one of the 7 Cs) OlfactorySense of smell Resistance to chang... 1